What Customers Say

The below comments are just a small selection from the letters some of our customers were kind enough to send us. They are genuine and can be viewed at our Rutherglen head office.

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“I would like to thank you for a great job done. The two boys who did the work were here on Thursday and were excellent as was the plumber. They are a credit to your company.
Thanks again.”
Mrs Sheerin, Glasgow

“Dear Reface,
Just a small note to say how delighted both my wife and myself were in our dealings with ” Reface “.

Initially we dealt with Barry, in your Hillington Showroom, who was a great help to ourselves in choosing our Kitchen and associated items.

Then we had Walter arrive at our home at the arranged time and he was excellent in showing us the different ways that our Kitchen could be installed.

comments-1On the day of our installation, 30th July, initially two of your employees arrived at the allocated time of 08:30, then later on a Plumber and Electrician arrived to complete their duties.

We were extremely impressed with everybody’s work and are delighted with how our Kitchen now looks and would have no hesitation in recommending yourselves to any person that we knew who was looking for a Kitchen replacement.
Please pass our many thanks to all concerned.”
Kind Regards,
Mr Dickson, Glasgow

Dear Sirs,
Just a brief note to thank you for a very satisfactory job in fitting new doors in my kitchen. We ordered the doors on 24th January and we were pleased how efficiently the contract was handled throughout. Brian James your fitter, made an excellent job and was most helpful. My wife and I are both delighted with the finished job. Congratulations on you efficiency.”
Yours sincerely,
Leslie Armstrong, Newton Mearns

Dear Sirs,
I just wish to out on record how delighted I am with my new kitchen. From start to finish the work carried out was very professional and the transformation is incredible. When Ian fitted the kitchen, he undertook the task in a very exact manner and at the same time was a very pleasant and courteous young man. I would have no hesitation in recommending the Company to anyone who wishes to upgrade their kitchen.
Yours faithfully,
Mrs. M. Vance Cleland, Motherwell

Dear Sir or Madam,
On Friday your joiner/fitter arrived to Reface my kitchen. I would like to take this opportunity to thank your joiner John Rooney on the excellent job he made of fitting doors, worktops, kick plates and pelmets. He never stopped working through Friday and Saturday morning. So once again John Rooney thank you for an excellent job.
Yours sincerely,
Mrs Mitchell, Stirling

comments-3Dear Sir,
I write regarding the above installation and wish to express my complete satisfaction with regard to same. Your company exuded professionalism from the very outset, from the initial contact with Mr Barry Laird, through Walter and including the fitting team of Kieran and Brian and their colleagues. The latter arrived exactly when they said they would and worked conscientiously throughout the day. When they left the job they had cleaned up after them, even to the extent of sweeping up the sawdust from the floor of the garage where they had worked. Given the attention to detail and thoroughness with which the installation was carried out, I would have no hesitation in strongly recommending your Company to prospective clients.
Yours sincerely,
R. Gillies, Newton Mearns

Dear Jackie,
I would like to thank you for the part you played in getting my kitchen furnished. It looks lovely now and your help was much appreciated. Thank you, Irene McCormack, Alloa Dear Sir, I am writing to thank you for the lovely job you made replacing the door fronts and drawers in our kitchen on 13 January. It is absolutely lovely. It was a pleasure doing business with you from beginning to end. We have already recommended your company to others.
Yours faithfully,
June and Donald Campbell, West Lothian

Dear Sirs,
I’m sorry to be so late in writing but I have been on holiday and only recently returned. I should like to indicate how delighted we are with our recent refacing kitchen installation. The completed kitchen looks excellent and the workmanship is to a high standard. We appreciated the efficiency of both workmen who attended and would especially thank Walter who came to fit the oven hood at a later date and was kind enough to finish off the two open shelves in the way we wished. A special mention to your receptionist (her name escapes me at present but at one point in our dealings she was involved with her ill father) – she was a joy to speak with on the telephone and extremely helpful on every occasion. I will very happily recommend your firm to others.
Your faithfully,
Mrs Julie Martin, Glasgow

Dear Sirs,
You recently supplied and installed a reface kitchen with cooker appliances and I am writing to express my delight at the standard of workmanship and the quality of the products you supplied. From the time Martin Boyd visited to give us a quotation, through to the survey by Walter and the installation under Greg’s watchful eye, each and everyone of your employees has been courteous and helpful and prompt top resolve any queries. I shall have no hesitation in recommending you to friends if they are considering similar work and consider what you have achieved in my kitchen is excellent value for money.
Yours Faithfully,
Alyson Rodger, Dunblane

comments-4Dear Sir/Madam,
Thank you for your excellent service in supplying new doors etc… to my kitchen. From the estimating, surveying, service and fitting everything went as exactly as promised. I would have no hesitation of recommending you to friends and neighbours.
Yours sincerely,
Mrs F.W. Harris, Uddingston

Dear Sirs,
Just a short note to say how pleased we are with our new kitchen, it was fitted as promised in one day and please express our thanks to all your employees who, came along at the time and on the day stated. We are now adding the finishing touches and it is a pleasure to work in the kitchen which has been transformed.
Yours sincerely,
W.F. McCallum

Hi Ian,
Just to say how much I am already appreciating my new kitchen, its not quite back to normal another couple of hours should do the trick
Please could I say how much I appreciated the two young lads who arrived on my doorstep after 8pm and worked non stop all day to do such a super job, they were so polite and friendly and did not make the mess I was expecting, I could thoroughly recommend them to any future customer.
Off to do some more re organising
Christine Ross, Glasgow

Once again thanks to all the staff we dealt with.
Your company is easily one of the best, if not the best we have ever dealt with.
Mr & Mrs Reid, Renfrew

comments-2Dear Sirs,
Just a note to let you know how pleased I am with my new look kitchen and I would like to thank you for the quick and efficient way your staff were from the first visit by Alex when I chose the doors and worktops and then Walter the surveyor, to the two lads Graham and Stewart who expertly fitted the doors and worktops and I mustn’t forget Lorraine who co-ordinated the whole thing beautifully.
Mrs Phyllis Dickson, Edinburgh

Dear Jacqueline,
Both Michael and myself would like to say thank you for the excellent service you have given us, replacing our kitchen doors.
I would also like to add that the member of staff that was here to do the job on Friday was a credit to both himself and your company.
We couldn’t be more pleased with the result, kitchen looks great!
Thanking you again for a job really well done.
Happy Christmas,
Stella, Glasgow

Hi Jacqueline,
The recent refacing to my kitchen was excellent. From design, survey to installation every stage was carried out in a very professional way.
I would certainly recommend ” NOT TO REPLACE BUT TO REFACE ”
Well done guys,
Marcus Forbes, Edinburgh

comments-6We would just like to say thank you for the work we had done, right from Walter the surveyor to all the people involved in the fitting of our new kitchen and a special mention to Darren for his work as we actually had a massive hole created in our kitchen floor due to a leak and he repaired it for us professionally.
Thank you.
We have attached a few photos
Andrew & Laura Gold, Glasgow

I would like to thank the entire team at Reface for the fantastic reface of my kitchen – I have attached photgraphs of before and after. The entire experience was highly professional- Alan was great at offering advice but no hard selling involved and remained calm when I changed my mind and gave us plenty time to ensure we had made the correct choices and available to answer questions by email. The team of joiners, gas and electricity technicians on the day arrived at the indicatedt time and worked continuously to finish as planned. All staff have been very professional, left my home in great condition and cleared up. All staff made me feel valued as a customer and I would recommend this service to anybody wanting a revamp without the cost of a new kitchen- I feel like I have a new kitchen and am absolutely delighted with the level of workmanship and quality.
My only question is, should there be a grill handle?
Many , many thanks to you all.
Alison Grant and Family, Dunblane

comments-7Dear Lorraine,
I just wanted to say how pleased we are with the new doors for our kitchen cupboards. Good quality doors and thanks to Walter for the excellent job he made of the fitting.
Would definitely recommend the company for quality and service.
Sheila and Dave Greig, Glasgow

✩✩✩✩✩ Your opinion matters to Reface Scotland ✩✩✩✩✩